mpo700Frequently Asked Questions
Users opening an account on mpo700 ask us about account setup, payment methods, game categories, security, and support channels. This FAQ covers the most common questions we receive daily from players across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
This page answers questions about how to register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity, access our sportsbook (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (Dragon Tiger, blackjack, roulette, baccarat), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
If your question is not answered below, contact our support team via in-app chat, SMS, or email. We respond within subject to verification during business hours. For detailed policies on account terms, data privacy, jurisdiction restrictions, and service availability, refer to our Terms & Conditions, Privacy Policy, and Legal Notice pages.
- Account and registrationHow to create an account, reset your password, verify your identity with KYC documents, and recover a lost account.
- Payments and transactionsHow to deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual accounts (online payment, e-wallet, mobile banking, local payment); withdrawal timelines and verification.
- Games and marketsWhat football tournaments, live-dealer tables, slot games, and esports markets we offer; how odds and settlements work.
- Security and supportAccount protection, two-factor verification, jurisdiction restrictions, and how to reach our multilingual support team.
When you open a mpo700 account, we require KYC (Know Your Customer) verification. Upload a clear colour photo of your national ID (KTP), passport, or driver's license. We also need a current proof of address (utility bill, lease agreement, or government document dated within the last 3 months) and a selfie holding your ID next to your face. Our verification team reviews your documents within 24 hours. If anything is unclear, we contact you via SMS or email to request a new photo. Once approved, your account is fully activated and you can deposit, withdraw, and play. KYC protects both you and mpo700 from fraud and money laundering.
In your account settings, we provide tools to update your email, phone number, and payment method. You can enable optional two-factor SMS verification for extra security. You can also set a login session timeout (automatic logout after inactivity), change your password, and request a full data export of your account history. If you suspect unauthorized access, lock your account immediately via the security settings and contact our support team. We can freeze your account, review your transaction history, and help you recover any losses due to fraud. Account management is available on Android, iOS browser, and desktop.
Payments and transactions
On mpo700, open the Deposit page and select your e-wallet provider (local payment, online payment, or e-wallet). Enter the amount you wish to deposit. You are redirected to the e-wallet app to confirm the transaction. Once you approve the payment, the funds return to your mpo700 wallet instantly. Your deposit appears in your account balance immediately, and you can use it right away to access sportsbook markets, live-dealer tables, slots, or esports. If you do not have the e-wallet app installed, you can deposit via mobile banking scan instead—open your phone's camera and point it at the QR code on mpo700's Deposit page. We support local payment, online payment, e-wallet, and mobile banking across all regions.
Yes. We support bank virtual-account transfers from local payment, online payment, e-wallet, and mobile banking. On the Deposit page, select "Bank Transfer" and choose your bank. We generate a unique virtual-account number. Transfer your deposit amount from your bank app to that number. The funds arrive within subject to verification, depending on your bank's processing time. Keep your virtual-account number handy—you can use it for multiple transfers. If your transfer does not appear within 1 hour, check that you entered the number correctly and contact your bank. Our support team can also check the transaction status and credit your account manually if needed.
Promotion codes are entered during account registration or in your Account Settings under "Promotions." If you received a code via email or SMS, log in to mpo700, navigate to Settings > Promotions, and paste the code in the promo field. Click "Apply." If the code is valid and current, the promotion is credited to your account immediately. Codes have expiry dates and may have minimum-deposit or minimum-turnover requirements. If a code does not work, check the expiry date or contact our support team. We also display active promotions on the home page and send SMS alerts about new offers to verified phone numbers.
To withdraw, go to your Account > Withdrawal and enter the amount. mpo700 returns your funds to your original deposit method—if you deposited via local payment, the withdrawal returns to online payment; if via e-wallet, it returns to mobile banking. Your withdrawal request is processed within 24 hours (usually subject to verification during business hours). Bank transfers may take 1–5 additional business days to appear in your account, depending on your bank. E-wallet withdrawals (local payment, online payment, e-wallet, mobile banking) usually arrive within subject to verification. If you see "pending" on a withdrawal, do not request another one—wait for the first to complete. If funds do not arrive after 5 business days, contact our support team with your withdrawal receipt.
Games and markets
Our sportsbook covers major football leagues and tournaments: Liga 1 (Indonesia), Piala Indonesia, Piala AFF, Champions League, Premier League, La Liga, Serie A, Bundesliga, and many others. We also offer MotoGP, badminton, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). For each match, we list standard markets (1X2 / win-draw-loss, over-under goals, both teams to score). You can place bets right up until match kickoff. Odds are live and update continuously. To view available markets, open the Sportsbook section and filter by league or date. All bets settle within 24 hours of final whistle.
We offer live-dealer tables streamed from multi-camera studios: Blackjack, Roulette, Baccarat, and Dragon Tiger. Each table is hosted by a live dealer and broadcast in real time. You play via your phone or desktop, placing bets and watching the outcome unfold on screen. Tables operate 24/7. Minimum and maximum bet limits are displayed at each table. All wins and losses settle instantly. Our live-dealer games are provided by licensed studios and comply with fair-play standards. You can join any table, watch for a few rounds before betting, and leave at any time. Chat with the dealer and other players in the table chat.
Our slot library includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and many more titles. Each slot has its own rules, paylines, and bonus features—check the game info before you play. Slots run on a random number generator and are regularly audited for fairness. You can play in demo mode (free coins) to learn the game before betting real money. Bet sizes range from low to high. Some slots have bonus rounds or free spins. Wins are instant. Our slots are optimized for Android and iOS, so you can play on your phone anytime, anywhere. A full list of games is on the Popular Games page.
Security and support
We offer support via three channels: (1) In-app chat — available 24/7, response within subject to verification during business hours; (2) SMS — text your account details and question to our support number, response within subject to verification; (3) Email — send a message with your account number and issue description, response within 5–10 business days. For urgent account issues (suspected fraud, forgotten password, locked account), use in-app chat or SMS for faster help. Our support team is multilingual and handles inquiries in English and regional languages. You do not need to call—all issues are resolved via chat, SMS, or email.
Yes. We encrypt your personal data (name, ID, address, email, phone, payment details) using industry-standard security. Your KYC documents are stored in a secure, access-controlled system. We do not sell your data to third parties for marketing. We share data only with payment providers (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to process your deposits and withdrawals. We may disclose data to law enforcement or tax authorities if required by law. We retain your data for 6–12 months after your account closes, then delete or anonymize it. You can request a data export or account deletion anytime via the Account Settings page or by contacting support.