mpo700 Casino & Sportsbook Data Care

This page describes what we collect when you use mpo700 and how we keep that data protected. We at mpo700 take your privacy seriously: we encrypt sensitive information, we do not sell personal data to third parties for marketing, and we delete records according to legal retention schedules. When you open an account, fund it via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or play sportsbook, live-dealer, slots, or esports games, you provide information that we handle with care.

Our privacy practices are designed for users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported jurisdictions. We comply with data protection standards in each region where we operate. We explain what data we collect, who can access it, how long we keep it, and what rights you have to request, correct, or delete your information.

If you have any questions about this Privacy Policy or how mpo700 handles your data, contact our support team via in-app chat, SMS, or email. We respond in English and regional languages within subject to verification during business hours.

What Data We Collect on mpo700

We at mpo700 collect the following data when you create an account:

  • Identity information: Your email address, phone number, full name, date of birth, and gender.
  • Know Your Customer (KYC) documents: Copies of your national ID (KTP), passport, or driver's licence; proof of current address (utility bill, government-issued mail, or bank statement); and a selfie holding your ID for face-matching.
  • Payment information: Your payment method choice (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), account number, or e-wallet linked to your mpo700 account. We do not store full card numbers or PIN codes.
  • Activity logs: Your login history, deposit and withdrawal transactions, game selections, bet amounts, outcomes, and support interactions.
  • Device information: Your IP address, device type (Android, iOS, desktop), operating system version, and browser type, to detect fraud and support technical troubleshooting.
  • Communication data: Any messages you send to mpo700 support via chat, SMS, or email for account help, dispute resolution, or feedback.

We do not collect data you do not provide. For example, we do not track your location unless you enable it in your device settings. We do not access your photos, contacts, or other personal files on your device unless you explicitly authorize it (for example, when you upload a KYC document).

How We Use Your Data

We use your data to operate mpo700 and provide the services you expect. Our uses include:

  • Account verification: We verify your identity using KYC documents before your first deposit to prevent fraud and meet legal requirements.
  • Processing payments: We share deposit and withdrawal details with payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to complete transactions.
  • Game administration: We track your account balance, bets, and outcomes so you can see your transaction history and settle disputes.
  • Fraud prevention: We monitor account activity for suspicious patterns (for example, multiple rapid withdrawals or login attempts from different countries) to protect your account and mpo700's systems.
  • Customer support: We use your contact information and account history to respond to your inquiries, resolve disputes, and assist with account recovery.
  • Legal compliance: We may disclose data to law enforcement or regulators if required by law or to prevent illegal activity.

We do not use your data for marketing without your consent. We do not sell your personal information to third parties for their advertising or profit. Any third-party sharing is limited to payment processors and service providers who help us run mpo700.

Third-party processors: Our servers may sit outside your jurisdiction (for example, in regional data centres in Southeast Asia), but all data is encrypted in transit and at rest. Payment providers have their own privacy policies that you should review before using their services.

How Long We Keep Your Data

We retain your data only as long as necessary to provide mpo700 services and comply with legal obligations. Our retention schedules are:

Active account data
Retained while your account is open; includes KYC documents, transaction history, and contact details.
Closed account data
Retained for 6–12 months after closure for dispute resolution and tax compliance, then deleted.
Transaction logs
Retained for 12 months minimum for audit; longer if required by law (for example, tax authorities may require 7 years).
Communication records
Retained for 12 months for dispute and complaint handling, then deleted unless a dispute is active.

After the retention period expires, we delete your data by secure methods (for example, encryption key destruction or certified data erasure). KYC documents scanned during account opening are not manually deleted; instead, they are encrypted and access-restricted so they are not accessible to staff or retrievable via normal data queries. You may request deletion of non-mandatory data (for example, marketing preferences) at any time by contacting support.

Your Rights on mpo700

You have the following rights regarding your data:

  • Access: You can view your personal data in your mpo700 Account Settings, including your profile, KYC verification status, and transaction history.
  • Correction: If your email, phone number, or address changes, update it in Account Settings. Contact support if you need to correct KYC information.
  • Deletion: You can request deletion of non-mandatory data. Mandatory data (for example, transaction records needed for legal compliance) cannot be deleted while required by law, but we will delete it once retention periods expire.
  • Data export: You can request a copy of your personal data in a readable format. Submit a request via support and we provide it within 10 business days.
  • Account closure: You can close your mpo700 account at any time. We process withdrawal of remaining balance and then restrict access to your account. We retain your data per the retention schedule above.

To exercise any of these rights, contact mpo700 support with your account details and a clear statement of your request. We respond within subject to verification during business hours and fulfill requests within 10 business days.

Security Measures We Use

We at mpo700 protect your data with industry-standard security practices:

  • Encryption: All data transmitted between your device and mpo700 servers uses TLS/SSL encryption. Sensitive data stored on our servers (for example, KYC documents) is encrypted at rest using AES-256 or equivalent.
  • Access controls: Only authorized staff can access your personal data. KYC documents are accessible only to our verification team. Transaction data is logged and audited.
  • Password policy: We require strong passwords and do not store plaintext passwords; we hash and salt them. We do not ask for your password via email, SMS, or chat.
  • Multi-factor authentication: You can enable SMS verification on your account to add a second layer of protection.
  • Regular audits: We conduct security assessments and penetration testing to identify and fix vulnerabilities.

Despite these measures, no security system is completely infallible. If you suspect a data breach or unauthorized access, report it to mpo700 support immediately. We investigate promptly and notify affected users per legal requirements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on mpo700.app and in our mobile app to:

  • Remember your login session so you do not have to re-enter credentials on every page
  • Store your language preference (English or regional language)
  • Track analytics to understand how users interact with mpo700 and improve our platform
  • Detect and prevent fraud by identifying suspicious access patterns

Most browsers allow you to disable cookies, but doing so may limit mpo700 functionality. We do not use tracking pixels or third-party advertising cookies. We do not share analytics data with external marketers. You can review or clear cookies in your device settings at any time.

Changes to This Privacy Policy and Contact

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We notify users of material changes via email at least 10 days before they take effect. Continued use of mpo700 constitutes acceptance of updated terms.

For questions about this Privacy Policy, your rights, or how we handle your data on mpo700, contact our support team:

  • In-app chat: Available 24/7 in mpo700 Account > Help
  • SMS: Reply to mpo700 verification SMS with your inquiry
  • Email: Contact the address listed in your mpo700 account welcome email

We respond in English and regional languages within subject to verification during business hours. Outside business hours or during holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), response may be delayed but your request is logged and processed as soon as our team is available. We take all privacy inquiries seriously and work to resolve them quickly.

Your Privacy Is Central to mpo700

We at mpo700 understand that your data is personal and sensitive. We encrypt it, we do not sell it, and we delete it when we no longer need it. Our KYC verification protects your account from fraud. Our payment processor partnerships (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) are bound by their own privacy standards to handle your financial data carefully.

When you use mpo700 for sportsbook, live-dealer games, slots, or esports markets, you trust us with your account, your identity, and your transaction history. We honor that trust by maintaining transparent practices, offering clear access to your data, and responding promptly to any privacy concerns. If you have questions about how we handle your information, our support team is available around the clock to help.

This Privacy Policy is part of our commitment to transparency on mpo700. Combined with our Terms and Conditions, it outlines the full relationship between you and mpo700 regarding your personal data and your use of our platform.